Mega Walk in For International Tech Voice Support at Concentrix for Chennai location with good range of Salary
Eligibility Criteria for Mega Walk
Education: Graduates/Undergrads
Experience: Min 6 months of relevant experience
Key skills Required
- File system and its features
- Boot Options
- Windows Tools, i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon
- System Restore
- UAC and its usage
- Windows OS: Rights & Permissions
Personal attributes
- Excellent Customer service orientation
- Resilience and flexibility ,Learning and knowledge enhancement
- Drive and persistence , Interpersonal skills and teamwork
Desired Candidate Profile :
- Ability to work well under pressure with high attention to detail
- Excellent English communication
- Ability to work in a team or as a single contributor
- Adaptability / Flexibility on shifts, Ownership and initiative
- Being Active & Energetic
Responsibilities :
Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated
Interview Process: (Mode of interview Face to face only )
- HR Round
- Communication round
- Technical assessments
- Operation Round
How To Apply
Walk in Interview date: 13th August – 17th August , 9.30 AM – 5.30 PM
Concentrix -Fortune Towers, 152, 200 Feet Radial Rd,
Ganapathy Nagar, Kovilambakkam,
Chennai, Tamil Nadu 600117.
Contact – Prabakaran.S ( 7200602952 )