Hcl Tech is hiring for Customer support for Chennai location with good range of Salary Male and Female Candidates can apply
Eligibility Criteria for HCl Tech
HCL Tech-Hiring- Customer Support-Walkin Interview from 4th to 6th Oct 23-Chennai-Ambattur
HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.
Designation: Customer Support
Process: Inbound Calling.
* No sales or upselling or cross selling.
*Experience: 0 to 1 Yrs in Voice process (with proper documents)
Shift Timing: UK Shift
Mode of interview:
Walk in Date: 4th Oct23 to 6th Oct23
Timing: 12:00 PM to 3:30 PM
Work Location: Ambattur Chennai
Responsibilities: –
- Responding to clients via both voice and written communication.
- Utilising both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needs.
- Responding to queries regarding Experian, our products, services, data and client accounts
- Managing multiple client queries at onceUtilising workflow tools to manage your own workload.
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilising available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations.
Perks:
Cab facility is Available (Home pickup & Drop)
6 Days working (Mon – Sat)
Immediate joiners required.!!!