Company Name

Allegis Services India Pvt Ltd

Company Type

Staffing Company

About Company

The Company specifically focuses on dealing with Technology products and providing high-end engineering design and analysis, IT and ITES services, Vendor Management, Training, and Staffing services to their clients. World leader in staffing services to over Four thousand customers globally.World’s largest technology staffing company in the world – IT, Telecom, Infrastructure, and Engineering.

Eligibility Criteria

Job Role

They are hiring for a Customer Support Executive (Voice Process)

Qualification

Any Degree

They are currently looking for dedicated professionals to join their Customer Service Teams. Banking and Contact Centre experience in Banglore are not essential. They are really interested in a genuine passion for going above and beyond for our customers on calls and everything else they can teach you.

• Must have education standard to at least high school diploma and be a legal work age
• Must be a Proficient in English(Written/Spoken) with good typing skills
• Open to working flexible shifting schedules
• Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
• Take pride in delivering what is promised in line with the customer and service expectations
• Wants to do a ggod job, is concerned about getting it right for the customer and checks everything is in order
• Ability to work in a high-volume,fast paced environment is required
• Proficiency with personal computers and basic software packages and specialised applications
• Excellent verbal and written communications skills and is polite and friendly at all times
• Display patience and empathy

Responsibilities

• Answer calls from our HSBC customers in a polite and friendly way, instilling customers confidence and resolving customer’s issues at first contact where possible
• Delivers what is promised in line with customers expectations
• Offer value added products and services based on customer needs analysis and ensures customer understanding of those products
• Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications
• Generating customer loyalty through strong knowledge of key products and services
• Owns and resolves issues and understands how and when to escalate

Salary

The salary offered for the job role is 25,000 (3LPA)

How To Apply

Interested and eligible candidates can apply by the given below link

You can apply by Clicking Here

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