Amazon WFH Work From Home Hiring Freshers for Service Associate. Amazon is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Amazon Job description, Eligibility, and details.
Company Name: Amazon
Job Role: KYC Associate
Location: Work From Home
Experience: Freshers
Education: Any Graduate
Job Description
- Meets business metrics and goals, i.e., SLA, production, and quality targets
- Works with minimal directionMaintains records of day- to-day work by updating trackers or workflow tools as necessary
- Follows SOP/guidelines or manager’s instructions and ensures output is quality compliant
- Contributes to project improvement and operational excellence ideas, as applicable
- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLAProactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders
- Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rulesWillingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons and other potentially offensive products
- Troubleshooting issues related to process and conduct root cause analysis if required
- Familiarity with online retail (e-commerce)
Eligibility
Graduate or equivalent
Excellent English language proficiency: verbal, writing, reading and comprehension
Strong analytical and communication skills
Passion for delivering a positive customer experience, and maintain composure in difficult situations
Ability to effectively and efficiently complete challenging goals or assignments within defined SLA
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.Flexible to work in rotational week offs