Customer Support Representative job openings in Sutherland company at Chennai with good range of Salary
Eligibility Criteria for Customer Support Representative
Desired Candidate Profile
- Effective English communication skills
- Sound use of logic
- The candidate must be able to answer inquiries through emails as well as through Calls.
- Should feel comfortable working from the office
- The applicant must be flexible and comfortable working night shifts
Responsibilities
- Responsible for responding to customer inquiries (email and chat)
- Able to recognize and relate to a range of client requirements and situations
- Provide customers with solutions in a warm, assured, and competent manner
- Use a variety of internal and client-based tools and apps for managing and serving customers
- When necessary, transfer customers to the proper departments
- Carry out case management, documentation, and data input
- Participate in a team-based environment and collaborate with others there
- Meet and maintain necessary KPIs and targets
Benefits for the Candidates Selected
- Work in a company with a Great Place to Work certification thrice in a row
- Learn life skills, such as how to deal with difficult situations, adjust to change, and solve issues
- Have the chance to brighten someone’s day every day
- Be recognized as you forge ahead and launch your career
- Avail Pick-up and drop-off services
How to Apply
Interested and Eligible candidates can send their resume to the HR Mail id deepa.rameshamin@sutherlandglobal.com