Openings For NON-Voice Process in Coimbatore and Chennai location with good range of Salary Male and Female Candidates can apply
Eligibility Criteria for Openings For NON-Voice Process
Required Candidate profile
- Ability to communicate (oral/written) effectively to exchange information with our client.
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis for business requirements.
- All new hires will be required to complete our Orientation/Process training classes and demonstrate proficiency in the material.
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 6 PM to 2 AM
- University degree or equivalent that required 3+ years of formal studies.
Position’s General Duties and Tasks
- Performing actions based on the EOB, Insurance, and websites to collect outstanding Accounts Receivables.
- Identify the outstanding claims with payers through the reports from clients and check the website and imaging application about outstanding claims and document the details in the client software for claims resolution.
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and all products, services, and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Check EOB and Insurance websites about outstanding claims
- Coordinate with the team leader in following the processes
How To Apply
Interested candidates can share their resume to Dharanipriya.subramanian@nttdata.com