Pacific Access is hiring Customer Support Executives

Pacific Access is hiring Customer Support Executives from various locations around India with good salary

Eligibility Criteria for Customer Support Executives

Job Summary

Pacific BPO an Access healthcare Company has openings for Ar/Sr Executives

Graduates/Under Graduates with a minimum 6 months of experience in AR Calling can apply

Mode of Interview: Virtual(Zoom)

Finance Candidates do not apply

Job Description:

  • Responsible for calling insurance companies(in US) on behalf of doctors and following up on outstanding accounts receivable
  • To prioritize the pending claims for calling from the aging basket
  • Should be able to convince the claims company(payers) to payment of their outstanding claims
  • Escalate difficult collection situations to management in a timely manner
  • Review provider claims that have not been paid by insurance companies
  • Handling patients billing queries and updating their account information
  • Post cash and write off the contractual adjustments accordingly while working on the accounts
  • Meeting daily/weekly and monthly targets set for an individual
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Desired Profile:

  • Should be willing to work in US Shift
  • Experience in healthcare revenue cycle management process
  • Strong written and verbal communication skills
  • Good computer skills including Microsoft Office suite
  • Ability to prioritize and manage work queue
  • Ability to work independently as well as in a team environment

Benefits:

  • 5 days working
  • Transport Facility
  • Meal Facility
  • Health Insurance
  • Wifi reimbursement
  • Provident Fund
  • Gratuity
  • Travel Allowance
  • Incentives

Interested and eligible candidates can send their updated resume to shambhavi.singh1@pacificbpo.com

Contact Number: Shambhavi -9140790660

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