Job description

RR Donnelley, experts in providing marketing, packaging, print and supply chain solutions, is on the look-out for Customer Support Associates (Inbound Voice)

Eligibility Criteria for RRDonnelley

Responsibilities

• Act as an important link between the client and the operations team.
• Attend client calls, interact with clients frequently, manage job queries and communicate feedback to the operations team.Create work aid/SOP for new process transition.
• Client Communication/ Management – Interface with clients frequently and maintain an excellent relationship with them.

Desired Candidate Profile

Excellent language and communication skills required.

Eligibility – Fresher with good communications skills or candidates with 1 to 2 years experience in customer service will be considered.

Technical Qualifications – MS Office Suite PowerPoint and Excel fluency preferred.

Job details and benefits

Shift timings – Evening and Night shifts only

Work location – RA Puram, Chennai.

Any graduation is okay.

One way cab facilities will be provided for the shift timings.

Take home salary offered to freshers will be 17k + variables

For experienced applicants, salary will be as per company norms and industry standards

This isn’t a posting for Walk-ins!!

If your profile matches the above description, please send in a mail application with a brief introduction and your updated resume to maruthanayagam.sairam@rrd.com sharing the below details

Relevant experience –

Current CTC –

Expected CTC –

Notice period –