Job description
RR Donnelley, experts in providing marketing, packaging, print and supply chain solutions, is on the look-out for Customer Support Associates (Inbound Voice)
Eligibility Criteria for RRDonnelley
Responsibilities
- Act as an important link between the client and the operations team.
- Attend client calls, interact with clients frequently, manage job queries and communicate feedback to the operations team.Create work aid/SOP for new process transition.
- Client Communication/ Management – Interface with clients frequently and maintain an excellent relationship with them.
Desired Candidate Profile
Excellent language and communication skills required.
Eligibility – Fresher with good communications skills or candidates with 1 to 2 years experience in customer service will be considered.
Technical Qualifications – MS Office Suite PowerPoint and Excel fluency preferred.
Job details and benefits
Shift timings – Evening and Night shifts only
Work location – RA Puram, Chennai.
Any graduation is okay.
One way cab facilities will be provided for the shift timings.
Take home salary offered to freshers will be 17k + variables
For experienced applicants, salary will be as per company norms and industry standards
This isn’t a posting for Walk-ins!!
If your profile matches the above description, please send in a mail application with a brief introduction and your updated resume to maruthanayagam.sairam@rrd.com sharing the below details
Relevant experience –
Current CTC –
Expected CTC –
Notice period –