Sitel Group is hiring for International Voice and Non-Voice process for Chennai Location with good range of Salary
Eligibility Criteria for Sitel Group
Job Summary:
Desired Candidate Profile:
Minimum 0 months to 2 years of experience in Voice and Chat Support
Must be good in terms of written and verbal communications
Perks and Benefits:
Work from Home (Temporary)
Earn Incentives in Dollars
To and Fro Cab Facilities
Insurance for Family
Role: Customer Success Associate (Based on your Performance)
Salary: 2,25,000 – 2,50,000 P.A
Responsibilities:
- Answer Customer queries via Chat and Calls covering a full range of client’s products and services including obtaining all information necessary for the resolution of transaction
- Besides assisting the customer queries to need to figure out the potential and close sales every chat
- Should be very good at typing with 40 wpm
- Should be able to take multiple chats at the same time(Average 2 to 4 chats)
- Identify the Customer Escalation and act according to it
- Must communicate to the customers effectively over chats and calls
- Must be analytical and a logical thinker to solve customer queries and issues
If you are interested forward your Updated resume to Sangeetha.R@sitel.com