Work From Home Job Teleperformance is hiring for Customer Service

Eligibility Criteria for Work from Home Job

Job Summary:

Desired Candidate Profile:

Proven Customer Support experience or experience as a Client Service Representative

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

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Responsibilities:

Manage large amounts of incoming phone calls

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communications
• Provide accurate, valid, and complete information by using the right method/tools
• Meet personal/customer service team sales targets and calls handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Interview Details:

Kindly fill in the below details and send them to the HR Whatsapp Number

Name:

Language:

Primary Contact Number:

Alternate Number:

Date of Birth:

Educational Qualification:

Email id:

Internet Status(wifi/Dongle/Broadband):

System Make:

Laptop company name:

Window(Windows 10 and above operating system):

RAM(Minimum 4 GB RAM):

Processor Name:(Minimum i3 processor)

Processor Speed:

FNF closed from previous company:

Current Location:

Hometown:

Contact Person: Priyanka Kashyap

Contact Number: 8368659264

They are hiring all over India, they can hire freshers and experienced candidates as well

This job will be permanent work from home

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